Score088 Responsible Gaming — Play Smart, Stay Balanced
Entertainment should be enjoyable and stress-free. score088 is committed to ensuring every Malaysian user can enjoy the platform in a way that is healthy, controlled, and responsible.
If you or someone you know needs help, please reach out to our support team.
Score088's Commitment to Responsible Gaming
Score088 believes online entertainment should bring joy, not stress. We take our social responsibility seriously and provide a range of tools and resources to help Malaysian users maintain healthy gaming habits.
Our platform is designed not to encourage excessive use, but to deliver a quality entertainment experience within reasonable limits. We respect every user's right to set their own boundaries, and we make it easy to do so through your account settings.
This responsible gaming policy is part of score088's commitment to ensuring our platform benefits users — not the other way around. We encourage all users to read and understand these guidelines before they start playing.
Our Core Principles
- Only play with money you can afford to lose
- Set time and budget limits before you start playing
- Don't chase your losses
- Take regular breaks during gaming sessions
- Don't let gaming interfere with your daily responsibilities
- Seek help if gaming becomes a concern
Recognise the Signs of Risky Behaviour
Recognising the early signs is the first step to regaining control. Keep an eye on yourself or someone you care about if any of the following signs are present:
Borrowing money to play, using funds meant for essential needs for gambling, or hiding the amount spent from family members.
Spending far more time than planned on gaming, or neglecting work, family, or social responsibilities because of it.
Feeling anxious, restless, or stressed when you can't play, chasing losses with bigger bets, or using gaming as an escape from your problems.
Spending less time with family and friends, being dishonest about your gaming activity, or losing interest in other hobbies and activities.
Unable to stop playing even when you intended to, increasing your bet sizes to get the same thrill, or only feeling good when you're playing.
Sleep deprivation, high blood pressure, chronic headaches, or other stress-related health issues stemming from uncontrolled gambling.
Available Self-Control Tools
Score088 offers a range of self-control tools that you can activate at any time through your account settings. These tools are designed to help you maintain healthy gaming habits.
Deposit Limit
You can set daily, weekly, or monthly deposit limits in MYR to control how much you load into your account. These limits take effect immediately and can be lowered at any time. Any increase to a limit requires a waiting period before it comes into force, as an added safety measure.
Cool-Off Period
If you feel like you need a break from the platform, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or make any transactions. It's a chance to step back and reassess your gaming habits.
Self-Exclusion
For those who feel they need a longer break, our self-exclusion feature lets you close access to your account for an extended period. Contact the score088 support team for help activating this option.
Tips on Setting Limits
- Decide on a comfortable monthly entertainment budget before you start playing
- Set a session time limit — for example, no more than 1 hour per day
- Stop when you've hit your limit, even if things seem to be going your way
- Review your limits monthly and adjust them as your circumstances change
Minor Protection
Score088 takes the protection of minors and young people very seriously. Our platform is for users aged 18 and above only. We have put in place the following measures to ensure minors cannot access the platform:
- Age verification is mandatory during new account registration.
- Identity verification documents may be requested to confirm a user's age when required.
- Immediate closure of accounts suspected to belong to minors.
We encourage parents and guardians to take the following steps to protect their children:
- Keep your account login credentials somewhere children cannot access.
- Use parental control software on devices shared with children.
- Talk to your children about the risks of online gambling.
- Report to the score088 support team if you suspect your account has been accessed without your authorisation.
Life Balance & Seeking Professional Help
Online gaming should only be a small part of a balanced life. score088 encourages users to maintain a healthy balance between entertainment and their everyday responsibilities.
Make time for family, work, physical and mental health, and meaningful social activities. Don't let any form of entertainment — including online gaming — take priority over the things that matter most in life.
When Should You Seek Help?
If you find that gaming has started to affect your life — whether financially, in your relationships, your health, or your work — it's time to reach out for support. There's no shame in asking for help. It's a brave and wise step to take.
The score088 support team can help you activate self-control tools, provide further information, or refer you to the right support resources. Reach us through the in-platform support channels or by email [email protected].
Life Balance Tips
- Set fixed playing hours and stick to them
- Avoid playing when you're emotional — feeling sad, angry, or stressed
- Don't sacrifice meals, sleep, or exercise for gaming
- Maintain meaningful social and family relationships
- Enjoy hobbies and other activities outside the platform
Contact Support
[email protected]
Response within 24 hours
You Are Not Alone
Score088 is always here to help Malaysian users enjoy entertainment responsibly. If you have any questions or need further guidance, visit our FAQ page or contact us directly.